Live Now 24x7 Brand New Parental & Guardian App

Your Child’s Journey, Your Peace of Mind

Stay connected, informed, and confident with the 24x7 Parent App

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Transparency for every journey
Update us with your contact details
Advance planning when no travel is required
All your child’s transport information in one place
Know instantly when your child is collected or dropped off
Communicate easily with the crew and office support teams
Ensure special requirements are current and always communicated
Immediate updates if there’s a driver change due to absence or breakdown
  • Transparency for every journey
  • Update us with your contact details
  • Advance planning when no travel is required
  • All your child’s transport information in one place
  • Know instantly when your child is collected or dropped off
  • Communicate easily with the crew and office support teams
  • Ensure special requirements are current and always communicated
  • Immediate updates if there’s a driver change due to absence or breakdown
Parent App FAQs
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Important Notice for Parents/Guardians

To access the system, we need to have a parent or guardian’s mobile number recorded against the passenger. If this information is missing, you will not be able to log in.

You can provide your contact details in one of the following ways:

Contact details for your local office can be found here

Phase 1

Your Transport Details at Your Fingertips

With just a few taps, you'll be able to:

  • See your crew's names, scheduled collection time and vehicle registration number
  • Confirm which contract your passenger is assigned to
  • Share your up-to-date contact details
  • Send us a quick note about how we can make the journey even better for your child
  • Cancel transport easily when your passenger won’t be travelling (holidays, appointments, sickness, etc.)

Phase 2

Real-Time Journey Updates

Imagine knowing exactly when the crew is on their way — and when your passenger is picked up or dropped off. With push notifications, you’ll receive live updates for:

  • Crew on the way
  • Arrival at your location
  • Passenger pick-up
  • Passenger drop-off

Phase 3

Two-Way Communication

The final phase will introduce our in-app Message Centre, giving you a direct line to:

  • Share changes or important updates with the crew
  • Send and receive relevant information from our office team